Is Legal Zoom Legit – Learn about the Legitimacy of this Company

LegalZoom has been in the business of legal services since 2001, but are they as legitimate as they seem? Find out everything you need to know about LegalZoom!
Denise Elizabeth P
Senior Financial Editor & Contributor
Last Updated: April 15, 2021
Date Published: February 24, 2021

LegalZoom has been in the business of legal services since 2001 and they are most likely a name you recognize.

LegalZoom’s legal services, including the LLC formation services, have gained a huge following over time but is Legal Zoom Legit?

The company claims to have helped more than 1.6 million entrepreneurs with their LLCs and businesses through their top-notch attorney and legal services.

Plus, their other business operations have served over 4 million customers in the past years.

But are they really as legitimate as they claim to be?

Let’s see what real consumers had to say about LegalZoom.

Is LegalZoom Legit

According to their Wikipedia page , they are headquartered in Glendale, CA and serve the United States as well as the United Kingdom.

LegalZoom has an annual revenue of $200 million and approximately $1,080 employees.

Since opening their doors in 2001, they have been recognized a number of times over the years as a valuable startup, innovative company, and entrepreneurial acumen.

In 2012 they expanded their services to the United Kingdom by partnering with QualitySolicitors.

As you can see their business has grown a lot since 2001, so they definitely have a track record as an established company.

So we know that they have a proven track record as an established, legitimate company, but what do consumers have to say about their experience with LegalZoom and their services?

Better Business Bureau (BBB)

The BBB gives LegalZoom an A+ as an accredited business since 2001.

However, the customer reviews are a little lower with a rating of 3.75/5.

We read countless reviews to see why their customer rating isn’t as high as other similar services and this is what we found:

  • 90% of the negative reviews were related to unauthorized charges on their account which were most likely resolved and credited back according to the replies from LegalZoom
  • All of the positive reviews mentioned that the services were easy and quick and just what they needed.

The BBB is a great way to find out if a business is legitimate because they check their business standing and give them a rating, but they also have thousands of customer reviews so that you can see what real consumers had to say.

Crunchbase

According to Crunchbase.com , “LegalZoom is the nation’s most recognized name in law, the alternative to the traditional law firm.”

They have $811 million in total funding and a large team of investors behind them.

If you want to learn more about their growth history, investors, and top tier managers, you can do so here .

Social Profiles

Legal Zoom has over 200,000 followers on their Facebook page and some helpful articles and posts for those wanting to learn more about their services.

Their comments also offer some great insight into the user experience.

Legal Zoom also has a YouTube channel with helpful videos and entrepreneur spotlights.

They also have an Instagram page and of course their Linkedin profile as well.

Conclusion – Is LegalZoom legit?

Yes, LegalZoom is legitimate.

As you can see they were established in 2001 and have since grown into a multi-million dollar corporation backed by several investors.

Customers praise Legal Zoom for their quick formation services and helpful legal advice.

Services include LLC formation, llc package, business formation service, registered agent service, legal service, estate planning and estate plan documents, legal document library, online divorce services and divorce forms, trademark application, trademark attorney services, online legal advice, wills, incorporating services, and more.

Challenges with the legal services company occur mainly in cases where delays between government offices and LegalZoom cause the customer to contact the government organization directly.

Other challenges seem to occur mainly from unauthorized charges which seem to be resolved when a customer service representative is contacted.

We would definitely recommend Legal Zoom services for small businesses looking for legal advice and individuals in need of legal assistance on important personal matters or for those looking to form a business.

You can read our full LegalZoom review here.

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  1. IRS.gov "Starting a Business" Page 1 . April 7, 2021

  2. IRS.gov "Business Structures" Page 1 . April 7, 2021

  3. SBA.gov "Register your business" Page 1 . April 7, 2021